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Dear Mr. /Ms. Last Name,

I am very interested in the Customer Service Management position I saw posted on your web site. After looking at the web site for a considerable amount of time, the job is even more fascinating me.

My 5 years experience in the service industry has taught me how to meet and exceed each customer’s expectations so that the customer feels satisfied. I have extensive knowledge of database applications, automated phone systems, and fulfillment tracking. I also have ability to react quickly and calmly in stressful situations. I have good written and verbal communication skills.

I am looking forward to meet you. In the meantime, please let me know if there is any additional information you would like me to provide.

Thanks for your consideration.

Sincerely,

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